Privacy Policy
How we handle and protect your personal information
Last Updated: November 10, 2025
1. Introduction
At Styxdhun, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to sustainable window treatments and eco-friendly fabrics.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete forms on our website
- Request information about our sustainable window treatments
- Subscribe to our newsletter
- Contact us via email, phone, or messaging systems
- Request quotes or samples
- Book consultations or appointments
The personal information we collect may include:
- Name
- Email address
- Phone number
- Address
- Message content
2.2 Automatic Information
When you visit our website, our servers may automatically log standard data provided by your web browser, such as:
- IP address
- Browser type and version
- Time and date of visit
- Pages visited
- Time spent on pages
- Referring website
- Device information
3. How We Use Your Information
We may use the information we collect for various purposes, including:
| Purpose | Details |
|---|---|
| Provide Services | Process and fulfill requests for quotes, consultations, and orders for our sustainable window treatments |
| Customer Service | Respond to inquiries and provide support regarding our eco-friendly fabric products |
| Communication | Send administrative information, updates, and marketing communications about our sustainable window treatments |
| Website Improvement | Analyze user behavior to enhance and optimize our website experience |
| Business Operations | Manage and improve our business processes related to our eco-friendly window treatment products |
| Legal Obligations | Comply with applicable laws, regulations, and legal processes |
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.
We use the following types of cookies:
- Essential cookies: Necessary for the website to function properly
- Functional cookies: Remember your preferences and settings
- Analytical cookies: Help us understand how visitors interact with our website
- Marketing cookies: Track visitors across websites to display relevant advertisements
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
For more detailed information about the cookies we use, please see our Cookies Policy.
5. Data Sharing and Disclosure
We may share your personal information in the following situations:
5.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfillment, and customer service related to our sustainable window treatments.
5.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5.3 Legal Requirements
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5.4 Protection of Rights
We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request copies of your personal information.
- Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Erasure: You have the right to request that we erase your personal information.
- Restriction: You have the right to request that we restrict the processing of your personal information.
- Object: You have the right to object to our processing of your personal information.
- Data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you.
To exercise any of these rights, please contact us using the contact details provided at the end of this Policy.
8. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.
9. International Data Transfers
Our operations are primarily based in the United Kingdom. If you are accessing our site from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK and other countries where our servers, service providers, or partners are located.
If we transfer your personal information outside the UK or the European Economic Area (EEA), we will ensure that it is protected to a similar standard by ensuring at least one of the following safeguards is in place:
- The country has been deemed to provide an adequate level of protection for personal information by the European Commission or UK authorities.
- Standard contractual clauses approved by the European Commission or UK authorities are in place.
- Approved certification mechanisms or codes of conduct are in place.
10. Children's Privacy
Our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: info@styxdhun.world
- By phone: +44 20 7288 9643
- By mail: 42 Camden Passage, Islington, London N1 8EF, United Kingdom